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QUESTIONS
Frequently Asked Questions
Everything you need to know about our service
PromptPixels is a web application that allows you to create AI-generated images based on text prompts.
We created this app for you to turn any fantasy, any thought into visuals at the speed of light.
We created this app for you to turn any fantasy, any thought into visuals at the speed of light.
Each image generation costs 1 credit. We offer three credit packages: 20 credits for $3, 60 credits for $8, and 120 credits for $15. Credits never expire, so you can use them at your own pace.
We use our own trained custom visual production model as the AI model.
Therefore, we don't have monthly or yearly packages, we don't charge you for unused credits on an ongoing basis and we are one of the most affordable tools on the market.
Credits never expire; you can use them anytime.
Yes, click the "Download" button under each generated image to save it to your device.
No, there are no daily limits; you can generate as many images as your credit balance allows.
Your dashboard displays a history of all previous prompts for easy review and reuse.
Unfortunately, we do not store the old produced images.
Unfortunately, we do not store the old produced images.
There are no subscriptions; simply purchase credit packages and use them at your own pace.
We use secure Google OAuth for authentication, encrypted API calls, and never store your payment details on our servers.
We use Polar SH for the payment process, all of your card details and payment details go through Polar SH's security system and we only recognize your credit upon payment confirmation. Therefore, there is no record of your payment in our systems.
Your user information such as the email address, username, etc. you use on the site and the images you produce cannot be viewed by another user in any way.
We use Polar SH for the payment process, all of your card details and payment details go through Polar SH's security system and we only recognize your credit upon payment confirmation. Therefore, there is no record of your payment in our systems.
Your user information such as the email address, username, etc. you use on the site and the images you produce cannot be viewed by another user in any way.
If generation fails, you'll see an error message and no credit will be deducted. You can try again or contact support.
Unfortunately, our model currently supports English only. However, we are working on other languages and will be available soon.